Drop Ship Program
During this unprecedented time of COVID-19 and mandated stay at home order, we understand clients can no longer come to you for treatments, services, and/or products. CRL will help by providing our professionals a way to continue to drive revenue and support their clientele base during this period of business closure.
CRL's Drop Ship is now available while your clients cannot come in to receive treatments or stock up on much needed supplies. We will deliver on your behalf.
In addition, during the remainder of April until May 31st, 2020, CRL will offer exclusive kits each month that retail customers can use during this “in-between” time until they can return for their in-office treatments.
Contact the Sales Team for more details on the exclusive kits available:
Q: What is the Dropship Program?
A: CRL is pleased to offer an exclusive drop shipping service for our professionals. We will ship products on your behalf directly to your client’s doorstep to ensure that they are maintaining their skin at home until they can return to their in-office treatments. Super simple and offered at no additional cost!
Q: What are the exclusive kits?
A: We understand the large impact this situation is having on our industry. CRL is offering the exclusive kits to address the challenge of making sure that your client’s skin care needs are met and maintained until life returns to normal.
Q: How do I take advantage of this offer?
A: You can place your order the exact same way you would place regular orders for your business. Simply call, email, or text to place a drop ship order, or add your customers shipping details when an order is placed online at www.skincarecrl.com (we will ship to your customers with NO INVOICE in the box and email it to you directly). Kits must be placed directly with CRL staff.
Q: What if I do not have a professional account yet?
A: Create an account by clicking ‘Register’ in the top right corner on www.skincarecrl.com. Once you have registered, fill out the application packet to gain full access: https://www.skincarecrl.com/application-form. Please allow 24-48 business hours for full access to be granted.
Q: I’ve registered, but still cannot see pricing. It’s telling me to login. Why?
A: Please allow 24-48 business hours for full access to be granted.
Q: Will you be charging my clients?
A: CRL will not be charging your clients directly. The order will be placed under your professional account. You will then be responsible for charging your client the retail price directly.
Q: How much is shipping?
A: CRL is offering free standard shipping (USA only) for all orders until May 31st, 2020.
Q: How long will these kits be available for?
A: These exclusive kits will be available temporarily to help with the impact of COVID-19. These offers will be available starting now until May 31st, 2020.
Clinical Resolution Laboratory, Inc. reserves the right to cancel/change this promotion at any time. The drop ship program and free shipping are not applicable outside of the USA. Not valid for clients in Alaska and Hawaii. This promotion is not applicable to Amazon or PayPal. This promotion may not be combined with other promotions, tradeshow, or otherwise. Offers are valid until May 31st, 2020.
Please see our Return Policy section for more details: https://www.skincarecrl.com/shipping-return-policy. Returns must be made through the CRL professional account.